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Public services delivery

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Material type: materialTypeLabelBookSeries: Public sector governance and accountability.Publisher: Washington : The world bank, 2005Description: 219 p.ISBN: 9780821361405.Subject(s): Governança | Setor Público | Prestação de Contas | Tributação | Administração Municipal | Parceria Público Privada | Pobreza | Saúde | Obra Pública | Corrupção
Contents:
Chapter 1. Issues associated with the implementation of governmentwide performance monitoring - by Alasdair Roberts Current efforts at governmentwide performance monitoring Difficulties in execution Prospects for governmentwide performance planning Chapter 2. A simple measure of good governance - by Jeff Huther and Anwar Shah Measuring governance quality Impact of fiscal decentralization on governance quality Quality of governance and decentralization Chapter 3. Assessing local government performance in developing coutries - by Matthew Andrews and Anwar Shah Evaluation Criteria Evaluating conformance to legislation and process Evaluating responsiveness Evaluating efficiency Evaluating accountability Chapter 4. Results mattter: Suggestions for a developing country's early outcome measurement effort - by Harry P. Hatry What is outcome measurement? Why measure outcomes? Obstacles to outcome measurement in developing countries Basic steps in implementing an outcome measurement process Basic outcome measurement procedures and their costs Measurements of extent of corruption Measurements of response time Data quality control Using outcome data Chapter 5. Delivering local/Municipal services - by Harry Kitchen Public sector alternatives Private sector provision Public-private partnerships Chapter 6. Assessing the performance of health services in reaching the poor - Agnes Soucat, Ruth Levine, Adam Wagstaff, Abdo S. Yazbeck, Charles C. Griffin, Timothy Johnston, Paul Hutchinson, and Rudolf Knippenberg Channeling resources to the poor Reaching the poor: equity of coverage for interventions addressing the needs of the poor Equity and the impact of health sector financing Chapter 7. Measuring public sector performance in infrastructure - Hadi Salehi Esfahani The nature of the problem Choosing performance indicators Evaluating performance
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Livro Geral Biblioteca Graciliano Ramos
Livro Geral 4.05P9761p (Browse shelf) 1 Available 10011789

Chapter 1. Issues associated with the implementation of governmentwide performance monitoring - by Alasdair Roberts Current efforts at governmentwide performance monitoring Difficulties in execution Prospects for governmentwide performance planning Chapter 2. A simple measure of good governance - by Jeff Huther and Anwar Shah Measuring governance quality Impact of fiscal decentralization on governance quality Quality of governance and decentralization Chapter 3. Assessing local government performance in developing coutries - by Matthew Andrews and Anwar Shah Evaluation Criteria Evaluating conformance to legislation and process Evaluating responsiveness Evaluating efficiency Evaluating accountability Chapter 4. Results mattter: Suggestions for a developing country's early outcome measurement effort - by Harry P. Hatry What is outcome measurement? Why measure outcomes? Obstacles to outcome measurement in developing countries Basic steps in implementing an outcome measurement process Basic outcome measurement procedures and their costs Measurements of extent of corruption Measurements of response time Data quality control Using outcome data Chapter 5. Delivering local/Municipal services - by Harry Kitchen Public sector alternatives Private sector provision Public-private partnerships Chapter 6. Assessing the performance of health services in reaching the poor - Agnes Soucat, Ruth Levine, Adam Wagstaff, Abdo S. Yazbeck, Charles C. Griffin, Timothy Johnston, Paul Hutchinson, and Rudolf Knippenberg Channeling resources to the poor Reaching the poor: equity of coverage for interventions addressing the needs of the poor Equity and the impact of health sector financing Chapter 7. Measuring public sector performance in infrastructure - Hadi Salehi Esfahani The nature of the problem Choosing performance indicators Evaluating performance

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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